Frequently asked questions

If you encounter a problem using your tracker, you can contact us directly on the application via the chat bubble at the bottom right of your screen! You can also contact us by e-mail at [email protected]

And don't hesitate to browse through our FAQ below - you're sure to find the answers you're looking for!

The Footbar tracker

Buy

This tracker weighs 8 grams and 8 mm thick that evaluates the performance of footballers according to a dozen criteria, thanks to an accelerometer coupled with artificial intelligence (AI).

A GPS will work with location. Our tracker will understand body movements without knowing position. It's as if we'd taught it to recognize all the footballer's movements. The two are perfectly complementary.

No! Ultra-light, slim and compact, the Meteor attaches to the calf, discreetly under the sock. It doesn't interfere in any way with the player's movements, and he or she will immediately forget that he or she is wearing a tracker.

And the strap? It's been designed for maximum comfort, based on extensive user feedback, and it shows!

No, our technology is currently based on the "upper calf" position. Wearing it anywhere else is tantamount to giving false game information to tracker, which won't be able to calculate your stats accurately!

No, the tracker only takes into consideration data from the leg on which it is placed. We therefore advise you to wear the tracker on your strong leg, because that's where you'll get the best statistics.

Today our artificial intelligence is not yet able to detect passes and shots made with the leg not wearing the tracker. However, we are still working on this.

As it's hidden under the sock, you can use it during amateur matches, subject to district regulations. We recommend that you ask the referee for permission. Today, the players of the Luxembourg pro team wear our tracker , in addition to clubs who use it at their weekend matches.

Using the tracker

1) You need to put your tracker on the back of your "strong" leg, at the top of your calf.

2) You need to switch on your tracker via the application by going to the "Sensor" tab and choosing your tracker from the list. Now all you have to do is turn it on by pressing the big white button.

3) You can then put your phone away - it's of no use to you during your session.

4) Once your session is over, return to your application by reselecting your tracker in the "Sensor" tab, then switch off your tracker by pressing the green button and download your stats.

5) Uploading your stats should take 1 to 2 minutes, you'll receive a notification when your stats are ready or go directly to "profile"-->"Sessions".

All you have to do is go to your profile and then click onSessions"in the top left-hand corner to access not only your session data, but also the history of all your previous sessions.

For the distance to the Meteor, there are 2 distinct things:

- To connect to Meteor (to turn it on, off or download data), you need to be close to the tracker to within 5 meters.

- However, once the tracker is switched on, the application can be closed and the phone put away. Bluetooth only comes into play to turn the tracker on/off, and then to download the data at the end of your match or workout.

This is perfectly normal, as your tracker doesn't need to be connected to your phone when you play.

The tracker must be close to the phone and connected via Bluetooth only to switch it on and off and download its data.

Either you are not close enough to your tracker or you may have run out of battery.

Check that :

Bluetooth is activated.
Put your tracker to charge on a computer thanks to the USB port provided in your packaging.
Check that the tracker is flashing when plugged in.
Don't hesitate to test with another cable if necessary.

If your problem is still not solved, don't hesitate to contact us via the little bubble at the bottom right of your screen.

When you're in your session summary, click on the icon in the top right-hand corner and then on "edit".edit". You can then select your workstation, the type of session and the start and end times of your session, before clicking "Submit".validate".

If you've run out of memory, it's probably because you have an un-downloaded session. In this case, go to your application, connect to your tracker and check that you don't have a session to download. If so, download it and your memory should be freed up.

The championship on the app

In the championship, the rules are simple: the more you play soccer during the week, the more points you accumulate to get ahead of your opponents.

Every week, you randomly join a pool of 20 new opponents in one of the in one of 10 divisions.

It's up to you to prove that you're the best in your group: at the end of each week, the top three go up to the next division and the bottom three go down.

The booster allows you to multiply the points obtained by a user during a session depending on their division. The booster is x1 when you're in D10 and increases by +1 when you move up a division, reaching x10 when you're in D1. The closer you are to D1, the higher your booster, and therefore the more points you'll earn from your sessions.

Every summer, the current season comes to an end, and the experience points on your Footbar card go down à 10just like when you started Footbar. Don't panic, the points come back quickly if you had a good level the previous season. This is your chance to give it your all in the new season!

Footbar Gold subscription

No, our application remains free !

We have indeed recently released a premium version of the application including new features, but these are purely additional/optional.

The features already present in the application (access to stats, championship, history of all sessions, etc.) have remained free of charge and always will be, so there's been no change for you even if you haven't become a Footbar Gold member.

here are the new premium features that we have developed:

A detailed monthly report on everything you've done with tracker.
Progress tracking for each statistic in graphical form.
Access to all your records on every stat.
Customized targets for multiple statistics
Add goals and assists

For information, there are 2-month free trial so you can discover all the new features! You can cancel your subscription at any time!

Yes, of course! There are 2-month free trial so you can discover all these new features! To access them, go to your profile, then settings and finally "become a Footbar Gold member' !

You can cancel your subscription at any time!

Artificial Intelligence (AI)

Our tracker is able to detect and record leg movements thanks to an integrated integrated accelerometer.

Then it's our Artificial Intelligence's turn. It understands everything the player has done and deduces the actions on the pitch from the tracker data: movements, passes, shots, dribbles.

Physical statistics

- Distance : total distance covered during activity time, by walking, running or dribbling (in km).

- Sprint : number of runs where for two seconds in a row the player's speed is at least 30% higher than his average speed.

- Sprint distance : distance covered during all sprints (in km).

- Average sprint : average max speed over 2s of each sprint of all sprints (in km/h).

- Maximum speed : average max speed over 2s of the 5 best sprints (in km/h).

Balls played

- Shots : Number of long balls, i.e. shots, crosses, set-pieces, taken during the session.

- Average striking speed : average speed calculated over all detected shots (in km/h).

- Maximum strike speed : estimated speed of the most powerful hit detected (in km/h).

- Passes : number of passes made during the session.

- Dribbling : number of times the ball is held by the player for more than 0.5s.

- Possession : time spent dribbling (in min' s").

Match & training :

activity: percentage of time spent running out of total activity time
runs: total running time in minutes(') and seconds(")

Running :

speed: average time taken to cover 1km
average speed: average speed during the session in km/h
pace: time taken to cover each km

Coach platform :

external load: amount of work performed by the player, expressed as a function of speed and activity time. The faster and longer a player runs, the greater the load.
intensity level: defined as the percentage of time spent above each speed level based on Maximal Aerobic Speed (MAV).

There are 4 intensity levels: low intensity (FI), medium intensity (MI), high intensity (HI) and very high intensity (THI). Each level can be adjusted manually by the coach in charge of the team, according to the VMA of his or her players.

Our tracker has been trained through dozens of thousands of hours of videospour differentiate between these two gestures.

The star rating is based on players of the same gender. same gender (= boy or girl), in the same age category and having played in the same position as you. We look at their stats (number of passes, dribbles, sprint speed, etc.) and then compare your stats to all these other players. This allows us to situate your performance in each area and to calculate an average out of 5.

The more you use the tracker, the more points you earn. To find out more, refer to the game rules on the app.

If you have had a period of inactivity while standing still, for example on the bench or in goal, the tracker will not count this downtime so as not to distort your statistics.

Sales and deliveries

Online on our own website Footbaras well as on our Amazon, Decathlon, Intersport.

In physical stores, our tracker is sold in more than 120 Decathlon stores and 50 Intersport stores.

This will depend on the carrier you choose and also on your geographical location. Most of the time, it takes at least two days. Delivery times can be longer, especially during the holiday season.

Of course, in the event of Footbar-related technical problems, your Meteor is two-year warranty. Exchanges are possible, provided you return the tracker with its original packaging, USB port and strap.